Home / Blog / Tips & Tricks / Surprise-Induced Stress: An Unfortunate Symptom of Event Catering
What do Catering Managers and their customers have in common? They DO NOT like surprises. Your customers, like Conference Managers and Event Coordinators, have a lot riding on planning the perfect event and they need your help to pull it off. Understanding your customer’s biggest frustrations ahead of time reduces any surprise-induced stress for them […]
Home / Blog / Tips & Tricks / 5 Ways to Promote Sustainability in Healthcare Foodservice
How to Reduce Waste for Sustainability in Healthcare Foodservice Operations Did you know that when food ends up in a landfill it releases harmful methane gas which heats the atmosphere and contributes to climate change? Food is one of the 3 largest sources of waste received by landfills, challenging healthcare foodservice operators to implement programs […]
Home / Blog / Tips & Tricks / How to Improve Foodservice Employee Retention Rates
Maintaining a team of talented individuals in the foodservice industry is not a simple task. In 2016, the turnover rate in the hospitality sector topped 70%, causing foodservice operators to wonder “What can I do to motivate employees to stick around long-term?” When operators take time to research and implement better ways to manage their […]
Home / Blog / Tips & Tricks / The Power of Plug-Ins
We understand that as a foodservice operator, you are doing a lot every day, from managing catering orders, fulfilling take-out orders, balancing deliveries, and even managing floor stock and replenishment for your organization. Many of our current administrators came to us eager to get the chaos of their catering businesses under control – a transition […]
Home / Blog / Tips & Tricks / How to Launch Your New CaterTrax Solution
It’s almost time to launch your new CaterTrax online ordering solution. So now what? Transitioning customers from placing orders via phone or email to placing orders online may come with some resistance. So to set foodservice operators and their customers up for success, our CaterTrax team created materials to support a seamless experience when making […]
Home / Blog / Tips & Tricks / How To Improve Customer Communication Using Your CaterTrax Solution
Whether you’re just starting out, or you have a well-established clientele, maintaining communication with customers has a direct correlation to the success of your foodservice operation. CaterTrax’s catering management software, the TRAX Platform, makes it simple for you to stay in touch and provides tools to help you learn valuable insights about customers, track customer […]
Home / Blog / Tips & Tricks / How to Best Leverage Social Media in the Foodservice Industry
Over the last decade, social media has become ingrained in our daily lives, dramatically changing the way we find and share information. Globally, as of January 2016, there were 2.307 billion social media users total – 1.968 billion who are mobile users, according to Smart Insights. Wow! The potential for foodservice operators to reach consumers […]
Home / Blog / Tips & Tricks / As a Busy Foodservice Operator, Is It Possible To Take Time Off?
Foodservice operators are always busy and always on, making it difficult to step away from the business. Juggling a multitude of responsibilities while still providing the highest level of customer service requires a great deal of time and energy. And, on top of that, catering management doesn’t have an off-season. But, everyone deserves to take […]